ReferIndia News IKEA replaces some human roles with AI for customer queries, builds Rs 9,000 crore design business

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IKEA replaces some human roles with AI for customer queries, builds Rs 9,000 crore design business

Published on: April 2, 2026, 11:28 a.m. | Source: India Today

IKEA leverages AI to transform customer service and boost revenue

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