ReferIndia News India built the world's back office. AI is starting to shrink it

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India built the world's back office. AI is starting to shrink it

Published on: Feb. 27, 2026, 11:44 a.m. | Source: The Economic Times

India's IT outsourcing sector faces a significant challenge as artificial intelligence automates jobs. Companies like Hunar.AI are using AI to streamline hiring and onboarding. This shift threatens the employment of millions, impacting graduates and the nation's economic model. While the government aims to make India an AI power, reliance on foreign technology remains a concern.

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