Is advanced tech enough to boost HR services? Here's what study reveals amid push to digitise human resources
Published on: Feb. 22, 2026, 3:29 p.m. | Source: Livemint
A study reveals that in retail, technology alone doesn't create value; it's the frontline employees who drive profitability. Tailored technology and strategic decisions informed by social context are essential for enhancing customer engagement and operational efficiency.
