Terms and Conditions

Annual General Meeting

  • Overview: The AGM provides a comprehensive review of the company's performance over the past year, highlighting key achievements and challenges.
  • Financial Statements: Presentation of audited financial statements and an opportunity to discuss financial health and projections.
  • Strategic Planning: Discussion on the future direction of the company, including strategic initiatives and growth plans.
  • Q&A Session: An interactive session where shareholders and stakeholders can ask questions and seek clarifications from the board and management.
  • Voting: Shareholders can vote on essential matters such as electing board members, approving financial statements, and other significant corporate decisions.
  • Networking: Opportunity for attendees to network with other shareholders, stakeholders, and management.


Webinar Series

  • Educational Focus: Webinars are designed to provide insights and education on the latest trends, technologies, and best practices in the logistics industry.
  • Industry Experts: Sessions feature industry experts who share their knowledge and experience, providing valuable perspectives.
  • Interactive Sessions: Webinars often include Q&A segments where participants can interact with the presenters and get their questions answered.
  • Case Studies: Presentation of real-world case studies to illustrate successful strategies and practical applications.
  • Resource Materials: Participants receive access to resource materials such as slide decks, whitepapers, and further reading.
  • Certification: Some webinars offer certification upon completion, adding value to participants' professional development.


Community Outreach Programs

  • Volunteer Opportunities: Programs that encourage employees and stakeholders to participate in volunteer activities benefiting local communities.
  • Partnerships: Collaborations with local non-profits, schools, and community organizations to support various causes.
  • Educational Initiatives: Programs aimed at improving education and providing resources for underprivileged communities.
  • Environmental Projects: Initiatives focused on sustainability and environmental conservation, such as tree planting and clean-up drives.
  • Health Campaigns: Health-related programs including blood donation drives, health camps, and wellness workshops.
  • Social Impact: Efforts to address social issues such as poverty, hunger, and inequality through targeted interventions and support.


Product Launches

  • Innovation Showcase: Introduction of new products and services that demonstrate the company's commitment to innovation.
  • Feature Highlights: Detailed presentations of new features and benefits, explaining how they meet customer needs.
  • Live Demonstrations: Real-time demonstrations of new products to show functionality and performance.
  • Market Insights: Sharing insights on market trends that led to the development of the new products.
  • Customer Testimonials: Testimonials from early adopters or beta testers to provide social proof and credibility.
  • Launch Promotions: Special offers and promotions available for a limited time to encourage early adoption and engagement.


User Agreement

  • Acceptance of Terms: By using our services, users agree to comply with the terms and conditions outlined in this agreement.
  • User Responsibilities: Detailed responsibilities of users, including maintaining the confidentiality of account information and adhering to usage guidelines.
  • Prohibited Activities: List of activities that are prohibited, such as illegal activities, harassment, and misuse of the platform.
  • Termination: Conditions under which the company can terminate or suspend a user's account for violations of the agreement.
  • Modifications: The company's right to modify the agreement and how users will be informed of these changes.
  • Governing Law: The laws governing the agreement and the jurisdiction in case of disputes.


Privacy Policy

  • Data Collection: Explanation of the types of data collected from users, including personal information and usage data.
  • Data Usage: How the collected data is used, such as for improving services, personalized marketing, and communication.
  • Data Sharing: Conditions under which user data may be shared with third parties, such as partners and service providers.
  • Data Security: Measures taken to protect user data from unauthorized access, breaches, and misuse.
  • User Rights: Rights of users regarding their data, including access, correction, deletion, and opt-out options.
  • Cookies: Use of cookies and similar technologies for tracking and improving user experience, along with options to manage cookie preferences.


Service Terms

  • Service Scope: Detailed description of the logistics services offered, including any limitations and exclusions.
  • Service Availability: Information on the availability of services, including any geographical or temporal limitations.
  • Delivery Schedules: Expected delivery times and any factors that may affect delivery schedules.
  • Service Charges: Breakdown of service charges, including any additional fees or surcharges.
  • Customer Support: Availability and contact details for customer support, including response times and support channels.
  • Service Modifications: The company's right to modify or discontinue services and how users will be informed of such changes.


Payment Terms

  • Accepted Methods: List of accepted payment methods, including credit cards, bank transfers, and online payment systems.
  • Billing Cycles: Explanation of billing cycles, including invoicing schedules and payment due dates.
  • Late Payments: Penalties and interest charges for late payments, including grace periods and escalation procedures.
  • Refund Policy: Conditions under which refunds are issued, including processes for requesting a refund.
  • Dispute Resolution: Procedures for resolving payment disputes, including contact information and timelines.
  • Payment Security: Measures taken to ensure secure processing of payments, including encryption and fraud prevention protocols.


Liability Disclaimer

  • No Warranties: Disclaimer of any warranties, express or implied, regarding the accuracy, completeness, or reliability of services and information provided.
  • Limitation of Liability: Limitations on the company's liability for damages arising from the use or inability to use the services.
  • Third-Party Links: Disclaimer of liability for content or services provided by third-party websites linked to from the company's platform.
  • Force Majeure: Conditions under which the company is not liable for failures or delays due to events beyond its control, such as natural disasters or strikes.
  • Indemnification: User's agreement to indemnify and hold the company harmless from claims arising from their use of the services.
  • Jurisdiction: Jurisdiction and applicable laws governing the agreement and any disputes that may arise.


Contact Information

  • Support Email: Primary email address for customer support inquiries (e.g., support@dpsairlogistics.com).
  • Phone Number: Contact number for urgent issues or direct communication with customer service.
  • Office Address: Physical address of the company's headquarters or primary office location.
  • Business Hours: Operating hours for customer support and other services.
  • Feedback Mechanism: Channels for providing feedback or suggestions, including forms or dedicated email addresses.
  • Social Media: Links to official social media profiles for updates, announcements, and additional support.


Amendments

  • Right to Amend: Company's right to amend the terms and conditions at its discretion.
  • Notification of Changes: How users will be informed of significant changes, such as through website notifications or direct communication.
  • Effective Date: Date when the amended terms will take effect.
  • User Acceptance: Continued use of services constitutes acceptance of the amended terms.
  • Review Process: Encouragement for users to review terms periodically to stay informed of updates.
  • Historical Versions: Availability of previous versions of the terms for reference.